Our service call and diagnosis fee is at least $120 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.
Zach Walker
01/01/2023
The service itself was done extremely well by Shukri. He was very professional and was able to fix my problem I had called in for within 15 minutes. He noticed a faint squeaking as well and asked if he wanted me to have him check that as well since he had the time. He found the issue being my bearings and a belt causing the noise. He was able to get that taken care of in an another 20 mins. The only complaint I have was simply the fact that the initial service call is $120 to diagnose the problem. I think that should be reevaluated as it cost more for this diagnosis than it did my truck last month. Other than that, I'm extremely satisfied.
Overall Experience
Denise Winden
12/01/2022
We appreciate the professionalism and timely service given by John at Ernie Krygier Service.
Overall Experience
Bill Garza
12/01/2022
Jacob did a great job. Replaced an ice maker for me. I had an issue with it and he promptly came back and remedied the problem. I would highly recommend them.
Overall Experience
David Berry
12/01/2022
Great service
Overall Experience
Georgia Ace
11/01/2022
nice friendly people would hire again
Overall Experience
How We Schedule
TIME
Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive.
DAY OF YOUR APPOINTMENT
Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day! We call ahead about 30 minutes prior to arrival.
YOUR APPLIANCE’S AGE
If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.
If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.
Warranty
At Ernie Krygier Service, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:
30 Day Warranty on Labor
For parts, we back the manufacturer warranty. That's why we will only install OEM parts.
When you deal with Ernie Krygier Service, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.
LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.
