We serviced a
SAMSUNG REFRIG
Model RF25HMEDBSG/AA
Near Bay City, MI 48706
Shukri
Job Details:
10/28/2021
Installed parts checked operation
We serviced a
SAMSUNG REFRIG
Model RF28T5001SG/AA
Near Saginaw, MI 48601
Zach
Job Details:
10/28/2021
Found a broken wire on door. Repaired and everything is working properly.
We serviced a
WHIRLPOOL REFRIG
Model WRF560SMYW02
Near Saginaw, MI 48602
Zach
Job Details:
10/28/2021
Unit has a sealed system issue customer does not want repaired.
We serviced a
SAMSUNG REFRIG
Model RF23HCEDBSR/AA
Near Freeland, MI 48623
John
Job Details:
10/28/2021
"Replaced ice maker, clips, drain chute, and control board for ice maker froze over, started cycle, water filled tray good, should have ice in 1-2 days."
We serviced a
SAMSUNG DRYER
Model DVE50M7450P/A3
Near Hemlock, MI 48626
Ernie
Job Details:
10/28/2021
Replaced control
We serviced a
LG WASHER
Model WM2301HW
Near Saginaw, MI 48602
Zach
Job Details:
10/28/2021
Needs new outer rear tub and wash basket.
We serviced a
SAMSUNG REFRIG
Model RF28HMEDBSR/AA
Near Bay City, MI 48708
Jacob
Job Details:
10/28/2021
Installed service kit.
We serviced a
SAMSUNG REFRIG
Model RF28R7351SR/AA
Near Saginaw, MI 48603
Shukri
Job Details:
10/28/2021
Ian Samsung tech support. Ice chute door leaking water need to order more parts. Went through visual support with Ian as well. Did not reschedule ; ordrng 1 DA97-17296A (Case ice route) and 1 DA97-19898A (Auger motor drain hose)
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Midland, MI 48642
John
Job Details:
10/28/2021
"Removed debris from drain hose, added loop in drain hose to prevent siphoning, tested good."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Midland, MI 48640
John
Job Details:
10/28/2021
"Ran beed of rubber silicon around fan cover, keeps coming loose, and leaks, if doesnt fix it,
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Freeland, MI 48623
Ernie
Job Details:
10/28/2021
Needs control and then tested for leaks once working it may not need the ui I got it to be safe ; ordrng 1 WD21X24901 (Machine control) and 1 WD21X23462 (Ui)
We serviced a
ELECTROLUX DRYER
Model EIMED55IIW3
Near Essexville, MI 48732
Jacob
Job Details:
10/28/2021
"Found foreign object stuck in drum, removed and tests ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Midland, MI 48640
John
Job Details:
10/28/2021
"Replaced gear case and suspension rods, tested good 1 quick wash. ; used 1 W11396716 (Suspension rods) from stock"
We serviced a
GE WASHER
Model GTW490ACJ5WS
Near Saginaw, MI 48602
Shukri
Job Details:
10/28/2021
Installed parts unit not agitating. Problem programming board rescheduled ; schdld next appmnt for 10/29 FRI !
We serviced a
AMANA WASHER
Model NFW7200TW
Near Saginaw, MI 48603
Zach
Job Details:
10/28/2021
Customer has bad drain pump he has old one hes going to put old one in and see if that fixes it.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
ELECTROLUX WASHER
Model EFLS517SIW0
Near Midland, MI 48640
John
Job Details:
10/28/2021
"Cleaned inner glass,and gasket drain, tested good fast wash,
We serviced a
GE DISHWASHER
Model GDT545PGJ5BB
Near Saginaw, MI 48603
Dave
Job Details:
10/28/2021
Replaced soap dispenser
We serviced a
BOSCH DISHWASHER
Model SHE65T55UC/02
Near Midland, MI 48642
John
Job Details:
10/28/2021
"Needs junction box,
We serviced a
FRIGIDAIRE RANGE
Model PLCF489CCF
Near Frankenmuth, MI 48734
Shukri
Job Details:
10/28/2021
Customer complaint unit not heating. No voltage at bake element. Bad control. Part discontinued. 318010102. 2005 model. Broil works properly tells us incoming voltage is ok.
We serviced a
SAMSUNG REFRIG
Model RF28JBEDBSG/AA
Near Midland, MI 48642
John
Job Details:
10/28/2021
"Replaced ice maker, clips, drain chute, main pcb, and ice route assy for ice maker froze up, started cycle, water filled tray, should have ice in 1-2 days."
We serviced a
LG REFRIGERATOR-SID
Model LFXS26973S/02
Near Midland, MI 48640
Ernie
Job Details:
10/28/2021
Replaced compressor and drier
We serviced a
FRIGIDAIRE RANGE
Model FGEW276SPFD
Near Hemlock, MI 48626
Zach
Job Details:
10/28/2021
"Unit has major panel damage to the right side brackets and the left side bracket is majorly bent. User inter Face is damaged and has broken tabs, door is bent along the body. The top hood is damaged and door hinges are ripped out of cabinets. By what I see unit is non reparable."
We serviced a
MAYTAG REFRIGERATOR
Model MSD2550VEW00
Near Saint Charles, MI 48655
Zach
Job Details:
10/28/2021
Unit needs new door gaskets both are worn down.; ordrng 1 2159075 (Refrigerator door gasket) and 1 2159074 (Door gasket)
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Saint Charles, MI 48655
Zach
Job Details:
10/28/2021
Changed the motor and rollers unit tested good. No longer makes squealing noise.
We serviced a
JENN AIRE REFRIGERATOR
Model JSD2695KES
Near Standish, MI 48658
Jacob
Job Details:
10/27/2021
"Replaced icemaker and valve, tests ok."
We serviced a
SAMSUNG REFRIG
Model RS25J500DSR/AA
Near Saginaw, MI 48601
Ernie
Job Details:
10/27/2021
Defrosted and replaced cover fan assy
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104DWH2
Near Bay City, MI 48706
John
Job Details:
10/27/2021
"Replaced both drain hoses, leaking, then sump assy, wash motor quit, ran diagnosis, tested good."
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Merrill, MI 48637
Zach
Job Details:
10/27/2021
Product temps are good at about 34.2 and 0 in the freezer refrigerator evap has a good frost pattern.
We serviced a
LG OVEN
Model LSG4513ST/00
Near Standish, MI 48658
Jacob
Job Details:
10/27/2021
"Replaced door and hinges, customer also made known lower drawer issue.; ordrng 1 MGC63820302 (Front)"
We serviced a
LG HOME LAUNDRY ELE
Model WM3997HWA
Near Saginaw, MI 48603
Ernie
Job Details:
10/27/2021
Replaced pump ; used 1 4681EA2001T (MOTOR ASM AC PUMP) from stock
We serviced a
SAMSUNG REFRIG
Model RS25J500DSR/AA
Near Sterling, MI 48659
Jacob
Job Details:
10/27/2021
Needs cover part ; ordrng 1 Da67-02425a (Cover)
We serviced a
LG WASHER
Model WT7300CW01
Near Freeland, MI 48623
John
Job Details:
10/27/2021
"Needs both water valves, coming in slow, p.o.; ordrng 1 AJU75152602 (Water valve)"
We serviced a
SAMSUNG WASHER
Model WF42H5600AP/A2
Near Saint Charles, MI 48655
Zach
Job Details:
10/27/2021
Needs inverter board is bad.; ordrng 1 DC92-01531B (Inverter bosrd)
We serviced a
FRIGIDAIRE REFRIG
Model FFFU20F2VW0
Near Saginaw, MI 48609
Dave
Job Details:
10/27/2021
Unplugged for 30 sec to reset control
We serviced a
AMANA RANGE
Model AGR4230BAW3
Near Chesaning, MI 48616
Zach
Job Details:
10/27/2021
Unit needs a new spark module.; ordrng 1 WP6610341 (Spark module)
We serviced a
BOSCH DISHWASHER
Model SHPM98W75N/11
Near Freeland, MI 48623
John
Job Details:
10/27/2021
"Needs door lock, p.o.; ordrng 1 00630784 (Door lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS03
Near Midland, MI 48642
Ernie
Job Details:
10/27/2021
Replaced ice maker.tested it filled
We serviced a
GE WASHER
Model GTWP1800D0WW
Near Saginaw, MI 48638
Dave
Job Details:
10/27/2021
Console is broke that holds timer in place
We serviced a
LG WASHER
Model WM2277HW
Near Midland, MI 48642
Ernie
Job Details:
10/27/2021
Unit has broke inner basketcausing it to not turn not worth repair
We serviced a
LG WASHER
Model n/a
Near Essexville, MI 48732
Jacob
Job Details:
10/27/2021
"Found bad drain pump, replaced and tests ok.; used 1 4681EA2001T (MOTOR ASM AC PUMP) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW220ACK5WW
Near Saginaw, MI 48601
Zach
Job Details:
10/27/2021
Found gearcase leaking a lot of oil. Will need to replace. Customer did not have unit available to be hooked up. Will need washer hooked and space cleared to fix. ; ordrng 1 WH38X27335 (Gearcase) and 1 WH01X10759 (Washer) and 1 WH01X24434 (Spring) and 1 WH05X24185 (Clutch) and 1 WH01X27538 (Belt) and 1 WH39X27601 (Pulley) and 1 WH08X32697 (Service kit)
We serviced a
WHIRLPOOL REFRIG
Model WRF560SMHZ00
Near Bay City, MI 48706
Jacob
Job Details:
10/27/2021
Replaced fan and damper tests ok.
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS1
Near Hemlock, MI 48626
John
Job Details:
10/27/2021
"Ran diagnostics, heater working good, talked to tech line, this model doesn't have fan in door, there will be some condensation, customer is using correct tablets and rinse aid,
We serviced a
GE REFRIG
Model GFE27GGDDBB
Near Saginaw, MI 48603
Dave
Job Details:
10/27/2021
Replaced refrigerator evaperator fan motor ; used 1 WR60X26866 (FAN EVAP) from stock
We serviced a
FRIGIDAIRE FREEZER
Model FKFH21F7HWD
Near Bay City, MI 48706
Zach
Job Details:
10/27/2021
Found a leak in the sealed system customer is going to replace unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Saginaw, MI 48601
Shukri
Job Details:
10/27/2021
Customer complaint unit still not draining. Found more rug remains in unit. Cleared them out checked operation. Will set up pseudo appt for tomorrow ; saved tckt
We serviced a
SAMSUNG FREEZER
Model RF23M8070SR
Near Freeland, MI 48623
John
Job Details:
10/27/2021
"Installed ice maker kit, started cycle, water filled tray, ice in 1-2 days."
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Bay City, MI 48708
Zach
Job Details:
10/27/2021
Changed suspension rods in unit.test good
We serviced a
WHIRLPOOL DRYER
Model LGN2000KQ1
Near Bay City, MI 48706
Jacob
Job Details:
10/27/2021
"Found blown thermal fuse, replaced and tests okay.; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Saginaw, MI 48603
Dave
Job Details:
10/27/2021
Replaced control board
We serviced a
SAMSUNG REFRIG
Model RF28HMEDBSG/AA
Near Saginaw, MI 48603
Shukri
Job Details:
10/27/2021
Installed parts checked operation
We serviced a
AMANA REFRIGERATOR
Model AFB2534DEQ
Near Bay City, MI 48706
Jacob
Job Details:
10/27/2021
Defrosted and replaced thermostat.
We serviced a
SAMSUNG REFRIG
Model RF22K9381SG/AA02
Near Bay City, MI 48706
Dave
Job Details:
10/27/2021
"Replaced ice maker kit, still waiting on door; O-emld tckt"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Kawkawlin, MI 48631
John
Job Details:
10/26/2021
"Family issues, nothing wrong with washer, wife says working great, husband confused, both mad at each other, feel like dr phil"
We serviced a
FRIGIDAIRE REFRIG
Model FFFU20F2VW0
Near Saginaw, MI 48609
Dave
Job Details:
10/26/2021
Frost from when door gasket was out of adjustment stoped fan
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Merrill, MI 48637
Zach
Job Details:
10/26/2021
Defrost timer is bad.; ordrng 1 5304518034 (Defrost timer)
We serviced a
SAMSUNG REFRIG
Model RS25J500DSG/AA
Near Saginaw, MI 48602
John
Job Details:
10/26/2021
"Customer doesn't have receipt, don't know where they bought it from, 1-2 years old, they will call us back when they find receipt"
We serviced a
SAMSUNG ELECTRON REFRIGERATOR
Model RF28R7351SR/AA
Near Frankenmuth, MI 48734
Ernie
Job Details:
10/26/2021
Replaced main for 4 blinks stating locked up compressor......after I still had the issue which after unplugging and plugging back in the compressor did start....Asurion either send me bad compressor or the sub part number wasn't a good cross....I spoke with Anna Customer escalation she said they are sneding it over for buy out options
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Saint Charles, MI 48655
Zach
Job Details:
10/26/2021
Changed actuator and unit test good.
We serviced a
SAMSUNG REFRIG
Model RF18A5101SG/AA
Near Saginaw, MI 48609
John
Job Details:
10/26/2021
"Ordering assy pcb main, unit intermittently warms freezer and fridge, p.o.; ordrng 1 DA92-01364A (Assy pcb main)"
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Saginaw, MI 48609
John
Job Details:
10/26/2021
"Replaced lid lock switch not locking, ran calibration, tested good.; used 1 W10404050 (Lid lock switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS25EWBL9
Near Saginaw, MI 48638
Ernie
Job Details:
10/26/2021
Found bad defrost bimetal defrosted and replaced ; used 1 67003426 (DEFROST THERMOSTAT) from stock
We serviced a
WHIRLPOOL REFRIG
Model WRF535SWHV00
Near Saint Charles, MI 48655
Zach
Job Details:
10/26/2021
Door gasket is bad has a tear in it.; rqstng P&A on 1 W11368721 (Gasket)
We serviced a
FRIGIDAIRE REFRIG
Model FFHI1832TS0
Near Birch Run, MI 48415
Shukri
Job Details:
10/26/2021
Per Sarah and Chris unit is not accessible and customer needs to reschedule diagnosis. ; schdld next appmnt for 11/3 WED !
We serviced a
LG REFRIGERATOR-SID
Model LMXS30776S/03
Near Linwood, MI 48634
Jacob
Job Details:
10/26/2021
Ordering dispenser door; ordrng 1 ABN72938905 (Dispenser door)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Freeland, MI 48623
John
Job Details:
10/26/2021
"Replaced 3 parts, still says communications error after saying need to open and close door, tesch line says order both microwave door switches, need help looking up parts, need 2 people and 2 hours next time out, p.o.; ordrng 1 Don'tknow (Left m/w door switch) and 1 Don'tknow (Right m/w door switch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Saint Charles, MI 48655
Shukri
Job Details:
10/26/2021
Waiting on authorization did not reschedule ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHF2399PF4
Near Saginaw, MI 48603
John
Job Details:
10/26/2021
"Reinstalled thermal fuse, tested good. Lower ice maker, 5303918493 242253002"
We serviced a
SUBZERO REFRIG
Model n/a
Near Essexville, MI 48732
Jacob
Job Details:
10/26/2021
Replaced condenser fan motor.
We serviced a
GE REFRIG
Model GSH25JSDBSS
Near Freeland, MI 48623
John
Job Details:
10/26/2021
"Couldn't get dispensor apart, talked to tech line, they couldn't help me, will talk to office, only Ernie or dave could fix this; saved tckt"
We serviced a
WHIRLPOOL REFRIG
Model WRB322DMBW00
Near Bay City, MI 48706
Dave
Job Details:
10/26/2021
"Checked defrost heater and thermostat and they check ok, replaced control board ; used 1 W10503278 (CNTRL-ELEC) from stock"
We serviced a
LG REFRIG
Model LFXS29766S/00
Near Bay City, MI 48706
Dave
Job Details:
10/26/2021
Compressor is bad ; ordrng 1 Tca38152706 (Compressor) and 1 Adh73150210 (Drier)
We serviced a
GE FREEZER
Model FUF17DLRDWW
Near Midland, MI 48640
John
Job Details:
10/26/2021
"Replaced main control board and lcd control board for compressor not starting, tested good."
We serviced a
GE WASHER
Model GTW220ACK6WW
Near Saginaw, MI 48602
Zach
Job Details:
10/26/2021
Unit has a bad lid lock. ; ordrng 1 Wh08x32697 (Lid lock kit)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF1A
Near Midland, MI 48640
John
Job Details:
10/26/2021
"Found hair in base of lower spray arm, melted orbiter, ordering lower arm and orbital sprayer, p.o.; ordrng 1 5304517981 (Arm) and 1 5304517982 (Orbital sprayer)"
We serviced a
SAMSUNG REFRIG
Model RF26J7500SR/AA
Near Saginaw, MI 48602
Shukri
Job Details:
10/26/2021
Customer complaint no ice. Icebucket also broken. Unit also needs water leak kit. Rescheduled ; ordrng 1 DA82-01415A (Water leak kit) and 1 DA97-14474C (Icebucket)
We serviced a
LG REFRIG
Model LSXC22326S/00
Near Bay City, MI 48708
Dave
Job Details:
10/26/2021
Replaced compressor and drier
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Standish, MI 48658
Jacob
Job Details:
10/25/2021
Replaced lid strike.
We serviced a
LG REFRIG
Model LSXS22423S/01
Near Saginaw, MI 48601
Shukri
Job Details:
10/25/2021
All fans working compressor has good voltage. Partial frost pattern. Unit has inefficient compressor or refrigerant leak. Model purchased in 2018 customer calling lg to have them send us ran and apn number ; rqstng P&A on 1 TCA38151706 (Compressor) and 1 ADL74581702 (Evap) and 1 ADH73150210 (Filter drier)
We serviced a
KENMORE RANGE
Model 790.31033802
Near Saginaw, MI 48603
Shukri
Job Details:
10/25/2021
Weak ignitor Installed part checked operation ; used 1 12400035 (Ignitor) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Auburn, MI 48611
Jacob
Job Details:
10/25/2021
"Replaced motor had to chisel fan blade out, tests good.; dspstn on spec-tagged invntry: 1 279827 MOTOR!DRYER , used 1 Wp694089 (Fan blade) from stock"
We serviced a
GE OVEN
Model JKP27W0W1WW
Near Saginaw, MI 48609
Shukri
Job Details:
10/25/2021
Customer complaint start button not working on electronic control. WB36T10131 WB27T10264. Problem either lies with control panel assy. With ribbon connector or electronic control board. Both parts are discontinued unit is not repairable. Most likely the control panel assy with ribbon connector is the issue part number WB36T10131
We serviced a
SAMSUNG REFRIG
Model RF23J9011SG/AA
Near Frankenmuth, MI 48734
Ernie
Job Details:
10/25/2021
Sealed ice room replaced ice maker y clips.unit had child lock on thats why water wouldnt work
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Bay City, MI 48706
John
Job Details:
10/25/2021
"Did master reset, control board functioning correctly now, tested good."
We serviced a
MAYTAG RANGE
Model MGR7662WW
Near Saginaw, MI 48638
Zach
Job Details:
10/25/2021
Found a piece of steel wool by igniter that was preventing the burner from igniting. Cleaned out and everything is working properly.
We serviced a
KENMORE WASHER
Model 110.21302013
Near Saginaw, MI 48638
Zach
Job Details:
10/25/2021
Replaced suspension rods and tightened pulley. Tested and everything works properly.
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Saginaw, MI 48603
John
Job Details:
10/25/2021
"Ordering machine control board, intermittently beeps, covering under 1 year parts warrenty, p.o.; ordrng 1 WD21X24901 (Machine control board)"
We serviced a
LG REFRIGERATOR
Model LTCS20020W/00
Near Bay City, MI 48708
Jacob
Job Details:
10/25/2021
"Found fan motor out of alignment at condenser, fixed and tests ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW2
Near Saginaw, MI 48603
Dave
Job Details:
10/25/2021
Recalibrated control board
We serviced a
LG DRYER
Model DLE7300VE
Near Freeland, MI 48623
John
Job Details:
10/25/2021
"Not acting up, . Idler pulley is noisey."
We serviced a
GE DRYER
Model GTD84GCPN0DG
Near Saginaw, MI 48638
Zach
Job Details:
10/25/2021
Dryer had dryer sheet caught in blower wheel. Cleaned out and everything is working properly.
We serviced a
LG REFRIG
Model LRFXS2503S/00
Near Midland, MI 48642
Ernie
Job Details:
10/25/2021
Replaced compressor and drier LG sent to customer
We serviced a
KENMORE REFRIG
Model 795.71033.010
Near Saginaw, MI 48603
Dave
Job Details:
10/25/2021
"Fixed water line, customer had a new connector"
We serviced a
SAMSUNG REFRIG
Model RF28JBEDBSG/AA
Near Freeland, MI 48623
John
Job Details:
10/25/2021
"Installed ice maker kit, for ice maker icing up, adjusted fill hose, added rubber silicon, started cycle, water filled tray good."
We serviced a
KENMORE WASHER
Model 110.2089299
Near Saginaw, MI 48602
Zach
Job Details:
10/25/2021
Washer has a broken lid latch. ; ordrng 1 WP3949238 (Lid latch)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Essexville, MI 48732
Jacob
Job Details:
10/25/2021
"Replaced sump, tests ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Wheeler, MI 48662
Shukri
Job Details:
10/25/2021
Failed to bring part with me rescheduled ; schdld next appmnt for 11/2 TUE PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Freeland, MI 48623
Dave
Job Details:
10/25/2021
"Freezer fan stoped working due to ice built up at top of evaperator, melted ice and checked over and it had a nice frost pattern"
We serviced a
GE WASHER
Model GUD27ESSJ1WW
Near Pinconning, MI 48650
Dave
Job Details:
10/25/2021
"Called NEW tech line and he gave me a part number for the whole bottom assy, we have to order it and they will determine if it is worth fixing.; ordrng 1 Wh45x24614 (Washer assy)"
We serviced a
MAYTAG REFRIGERATOR
Model MSF21D4MDM
Near Bay City, MI 48706
Jacob
Job Details:
10/25/2021
Thawed drain and tightened door handle